Questions & Answers

The essentials at a glance

Everything about the UniPie brand, UniDonations product, TonConnect, security, and UNI economics. If you can't find an answer — reach out to support.

Security comes first

All operations go through the official TonConnect protocol. We never ask for private keys or seed phrases. If someone does — it's not us.

Section 01

About the UniPie Brand

What is UniPie?
UniPie is a brand studio building utility digital products for Telegram and the TON ecosystem. The first flagship product is UniDonations. We'll add more services to the brand stack, but only following our rule: "it works first, then we announce."
Is UniPie a token or a project?
UniPie is a brand and studio. The brand doesn't have its own investment token. UNI is a utility jetton inside the UniDonations product that gives donors product benefits. It's not an investment asset.
How is UniPie different from other crypto projects?
We're not building "yet another crypto landing page promising huge returns." UniPie is a studio that ships working products. Marketing comes after the product, not instead of it. No exclusive clubs, no investment narratives, no empty "coming soon" pages.
How many products does the brand have?
Currently one — UniDonations. It's fully operational: TonConnect, super-donations, payouts, history, auto-swap UNI → TON. The next brand product is in development, but we'll only announce it when it's ready to use.
Section 02

UniDonations Product

What is UniDonations?
It's the first flagship product by UniPie. The key feature — donation messages appear right in the Telegram channel or group feed, like DonationAlerts on streams. Donors pay not just to "support the creator," but for a public moment of visibility inside the community. Set up in 2–3 minutes, TON and UNI via TonConnect, everything inside a Telegram WebApp.
How do I connect a channel?
1. Open @UniDonateBot in Telegram 2. Add the bot as admin to your channel or group 3. Grant the bot permission to post messages (if required) 4. Return to the WebApp and tap "Check again" 5. Select your channel and complete the setup
How does a donation work?
1. The donor opens the donation page 2. Chooses an amount and currency (TON or UNI) and writes a message 3. Connects their wallet via TonConnect 4. Confirms the transaction in their wallet 5. The donation message appears right in the channel or group feed — visible to all subscribers 6. After a set time, the message automatically disappears
Which wallets are supported?
All wallets that support TonConnect: Tonkeeper, MyTonWallet, Tonhub, OpenMask, and others. The full list is shown at the time of connection.
What is the UNI → TON auto-swap?
An optional setting for channel owners. If you receive donations in UNI but want to automatically convert them to TON upon payout — enable auto-swap, and the system does it for you. Swap history is visible in the payouts section.
Section 03

Technology & TonConnect

What is TonConnect?
TonConnect is the official TON protocol for secure wallet connection and payment signing. We never ask for your private keys or seed phrase. All transactions are confirmed directly in your wallet.
What is UNI as a token?
UNI is a jetton token on the TON blockchain used inside UniDonations as a utility. It gives donors product benefits: lower platform fee, extended message, super-donation, privacy options. We don't promise price growth and don't use investment language.
Why TON and not another network?
TON is Telegram's native infrastructure: fast transactions, near-zero network fees, built-in TonConnect and Telegram WebApp support. For a product that lives inside the messenger, it's the most logical choice.
Does UniDonations work outside Telegram?
UniDonations is designed as a Telegram-native product. The main interface is a WebApp inside the messenger. The donation page can also be opened via a direct link in a regular browser, but the full channel owner flow goes through the Telegram bot.
Section 04

Security

Who stores my private keys?
Only you. We don't request, see, or store your seed phrase or private keys. All transaction signatures happen inside your wallet through the TonConnect protocol.
What if someone asks for my seed phrase on behalf of UniPie?
It's a scam. We NEVER request seed phrases or private keys — not through the bot, not through support, not in DMs. Never share this information with anyone, even if the message looks official.
Can I verify a transaction?
Yes. Every transaction is public and has a tx hash that you can look up on a TON explorer (tonscan.org, tonviewer.com). We show the hash in the donation history — nothing is hidden.
What about personal data?
We work with the minimum data required by the product: channel owner's Telegram ID, TON address for payouts, and optionally — the donation message. We don't sell data and don't share it with third parties beyond what's needed for the service to function.
Section 05

Fees & Pricing

What are your fees?
The platform fee depends on the currency: • TON — standard terms • UNI — reduced fee + access to super-donation features On top of that, a standard TON network fee applies for executing the transaction (usually a few cents). Exact values are shown before sending a donation.
Why is UNI more beneficial?
UNI donors get a lower platform fee, plus product features: super-donation (highlighted message), extended message up to 300 characters, privacy options (anonymous donation, hidden amount). These are product benefits — not investment ones.
Is there a subscription or monthly fee?
No. Channel owners pay nothing for connecting or using UniDonations. The only charges are the platform fee per donation and the TON network fee.
Where can I see exact fee values?
Current values are shown in the WebApp interface on the pricing page, as well as on the donation confirmation screen. We intentionally don't put specific percentages in marketing — they can change, and the truth is always in the product.
Processes

How it works under the hood

How TonConnect works

  1. Connection.You scan a QR code or tap the connect button inside the WebApp.
  2. Confirmation.You confirm the connection in your TON wallet — we only see your public address.
  3. Security.Every subsequent transaction is signed only in your wallet, not on our side.

Donation process

  1. Choose amount.The donor picks an amount and currency (TON or UNI), optionally writes a message.
  2. Confirmation.The transaction is confirmed in the wallet. We show the tx hash right after sending.
  3. Delivery.The donation goes to the owner, gets recorded in history and channel stats.
Didn't find an answer?

Reach out to support

Whether you're a channel owner, a donor, or just curious — write to us. We try to respond quickly.